

My story
Summary
I’m a Business English Coach & Voice Crafting Specialist with 20 years of experience in international business communication.
In 2016, after a career in multinationals, language schools, and cross-cultural environments, I made a life-changing choice: to turn my lifelong passion for English into a full-time commitment.
Since then, capitalizing on my corporate expertise, I’ve been helping professionals and companies to:
🌎 build confidence and break down language barriers in global contexts
🎯 refine their message in English so it’s always clear, authentic, and true to their tone of voice.
English for Global Players
I specialize in Business English Coaching and Voice Crafting.
My Coaching Programs are tailored for companies and professionals who want to boost their confidence and communication skills in the global workplace.
The approach is informed by neuroscience and linguistics, to support more effective, personalized language development.
Through Voice Crafting, I refine and adapt texts—websites, pitches, presentations, or campaigns—so your English is clear, authentic, and perfectly aligned with your tone of voice.
My skills
BUSINESS COMMUNICATION
BUSINESS ENGLISH COACHING
VOICE CRAFTING + STRATEGIC EDITING
TRANSLATION & CONTENT CREATION
My passions
MUSIC
MOVIES
TV-SERIES
FICTION
WRITING
TRAVEL
HISTORY
RADIO BROADCASTING
After all these years, I’ve come to see that learning to make language your own isn’t just about words — it’s about perspective. It’s a journey that changes the way you see the world.
That’s what I wanted to share in this 2-minute video for MY SONG [by Riccardo “ilRicky” Urso, the series where professionals share their stories through a song].
Here, it all comes full circle:
a passenger, a window, a journey — learning a language means looking at the world with curiosity, until we "see the stars come out tonight".
Qualifications
Efficient Language Coaching (ELC) Certified & Accredited Neurolanguage Coach® — 2025
Norwegian University of Science and Technology
Coaching in Education — 2021
University of Sheffield
How to Succeed at Interviews — 2020
University of Georgia
Engaging Adults with Active Learning — 2020

Cambridge Assessment English Teaching English Online — 2020
Gatehouse Awards Ltd TEFL Certification — 2019
AbeaForm Academy Web Author/Editor SEO Oriented, Social Media Communication — 2016
Education
Il Sole 24 ORE Business School
Master in Management della formazione — 2012
City University London
IoLET Diploma in Translation Course — 2004/2005
Università degli Studi Milano
Translation Challenges: Slangs, Dialects and Post-Colonial Writers — 2004
International House & Central School of English, London
Intensive English Courses (level achieved: Proficient)
Università degli Studi Milano
Master's Degree in Foreign Languages and Literatures (110 cum laude)
Literary research paper on Elizabeth Inchbald's A Simple Story
Liceo Scientifico Statale "G. Gandini", Lodi
High School Diploma (60/60)




